policies.gfx.network
Policies, terms and support
Everything GFX publishes about how the marketplace works, in one place. Every page carries a version number and an effective date, and every version stays readable.
Linked from gfx.network, the seller platform and the storefront
GFX
Policies
- Restricted Products What cannot be sold on GFX, what needs permission first, and what happens to a listing that breaks this.
- Listing Guidelines How products are listed on GFX — the brand registry, one product page per product, and what a good listing carries.
- Intellectual Property Policy How to report infringement on GFX, what we need to act, and how a seller appeals a removal.
Terms
- Seller Agreement The agreement between GFX and a seller — what each side does, what each side promises, and how it ends. Draft Sellers accept
- Marketplace Terms of Use The terms on which anyone uses gfx.network — buyers, browsers and account holders. Draft
- Fee & Payout Terms What GFX charges, when it is charged, how the settlement cycle works and when money reaches your account. Draft Sellers accept
- Return & Replacement Terms When an item can be returned, why electronics are replaced rather than refunded, and how a claim is handled. Draft
- Privacy Policy What GFX collects, why, who it goes to, how long it is kept and what you can ask us to do with it. Draft
- Cancellation & Refund Policy Cancelling an order, when a refund is due, how it is paid and how long it takes. Draft
- Shipping Policy How orders are delivered, what it costs, how long it takes and what happens when delivery fails. Draft
Support
- Seller Support One desk for everything to do with selling on GFX — onboarding, listings, orders, shipping and settlements.
- Brand Registry Support Claim a brand, register a new one, correct an entry, or ask why a listing is not linking.
- Catalogue Assistance Help getting your products listed — from a handful of SKUs to a full catalogue import.
- Report an Issue Tell us about a listing, seller or product on GFX that should not be there.